VARDHAN DAIGNOSTIC & GASTRO LIVER CLINIC

A healthcare professional is taking the blood pressure of a seated woman. The healthcare worker is wearing a stethoscope and a floral-patterned shirt, while the patient is wearing a dark shirt and sitting comfortably with her eyes closed. In the background, two women in red uniforms are engaged in conversation. Several pamphlets are visible on the table, suggesting a medical or educational setting.

— TERMS & CONDITIONS —

1. Introduction

Welcome to VARDHAN DAIGNOSTIC & GASTRO LIVER CLINIC. These Terms & Conditions govern your access to and use of the services provided by VARDHAN DAIGNOSTIC & GASTRO LIVER CLINIC, located at Shop number 9,10 Commercial Wing-A, Ground Floor Raviraj Astria Revenue Village, Kondhwa Khurd Haveli, Pune, Maharashtra – 411048, India.

By accessing our services, communicating with our clinic, booking diagnostic services, or interacting with us through digital platforms including website, mobile communication channels, WhatsApp Business API, RCS messaging, or other electronic services, you agree to comply with and be legally bound by these Terms & Conditions.

These Terms are designed to ensure transparency, regulatory compliance, and responsible usage of healthcare communication services.

If you do not agree with these Terms, you must refrain from using our services.

2. Definitions

For the purpose of these Terms & Conditions, the following definitions apply:

“Clinic” / “Company” / “We” / “Us” / “Our” refers to VARDHAN DAIGNOSTIC & GASTRO LIVER CLINIC.

“User” / “Patient” / “You” refers to any individual who accesses the clinic services, website, communication systems, diagnostic facilities, or messaging platforms.

“Services” refers to diagnostic services, gastroenterology consultations, liver-related diagnostic services, appointment scheduling, patient communication, and health-related information services provided by the clinic.

“Platform” refers to any digital interface used by the clinic including website, messaging systems, WhatsApp Business API, Rich Communication Services (RCS), SMS, or other electronic platforms.

“Third-Party Platforms” refers to service providers such as Meta (WhatsApp), Google, telecom operators, hosting providers, or technology vendors.

3. Acceptance of Terms

By accessing the services of VARDHAN DAIGNOSTIC & GASTRO LIVER CLINIC, you confirm that:

  • You have read and understood these Terms.
  • You agree to comply with these Terms and all applicable Indian laws.
  • You provide consent to receive communication related to appointments, reports, and service updates.

Your continued use of our services signifies your legal acceptance of these Terms.

4. Description of Services

VARDHAN DAIGNOSTIC & GASTRO LIVER CLINIC provides medical diagnostic services including but not limited to:

  • Gastroenterology diagnostics
  • Liver-related medical diagnostics
  • Clinical consultations
  • Diagnostic tests and medical reports
  • Patient appointment scheduling
  • Digital communication with patients
  • Delivery of medical information and updates

Communication may occur through digital platforms such as WhatsApp Business API, RCS messaging, SMS, phone calls, or email.

These services are intended solely for healthcare communication and diagnostic service facilitation.

5. Eligibility

To use our services, you must:

  • Be 18 years of age or older, or
  • Be accessing services under supervision of a legal guardian.

Users must provide accurate personal and medical information required for diagnostic or consultation services.

Providing false or misleading information may result in denial of services.

6. Account Registration

Some services may require you to provide personal information such as:

  • Name
  • Contact number
  • Email address
  • Medical history or relevant health information

Users agree that the information provided is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your communication channels used for receiving reports or appointment confirmations.

7. User Responsibilities

Users agree to:

  • Provide accurate medical and personal information
  • Use communication services responsibly
  • Not misuse or attempt to disrupt clinic systems
  • Not send abusive, illegal, or harmful content

Users must not attempt to gain unauthorized access to clinic databases or communication platforms.

Any misuse may lead to service suspension or legal action.

8. Payment & Billing Terms

Certain diagnostic services may require payment.

Users agree that:

  • All service charges must be paid as applicable.
  • Payments may be processed through third-party payment providers.
  • Fees for diagnostic services may change without prior notice.

The clinic reserves the right to refuse service for unpaid or fraudulent transactions.

9. Subscription Renewal & Termination

If subscription-based communication services are offered in the future, users may opt-in voluntarily.

Users may request termination of communication services at any time by contacting the clinic.

VARDHAN DAIGNOSTIC & GASTRO LIVER CLINIC reserves the right to suspend services if:

  • Terms are violated
  • Misuse of communication systems occurs
  • Legal compliance requires termination

10. Use of WhatsApp Official API & RCS

Our clinic may communicate with patients through WhatsApp Business API and Rich Communication Services (RCS).

These communication channels may be used for:

  • Appointment reminders
  • Test confirmations
  • Diagnostic report notifications
  • Important clinic updates
  • Patient support messages

All communication follows Meta Business Messaging Policies and telecom regulatory guidelines.

Patients must provide consent before receiving messages through these platforms.

11. Message Delivery & Compliance Policy

Message delivery through third-party platforms such as WhatsApp or telecom networks depends on external infrastructure.

VARDHAN DAIGNOSTIC & GASTRO LIVER CLINIC does not guarantee uninterrupted or error-free delivery of messages.

Users agree that:

  • Message delays may occur
  • Network failures may prevent delivery
  • Delivery depends on third-party platforms

The clinic complies with TRAI regulations, Meta policies, and applicable communication laws in India.

12. Intellectual Property Rights

All content associated with VARDHAN DAIGNOSTIC & GASTRO LIVER CLINIC, including:

  • Website content
  • Clinic branding
  • Logos
  • Diagnostic reports
  • Educational materials

are protected under Indian intellectual property laws.

Users may not reproduce, distribute, or copy any materials without written permission.

13. Confidentiality

The clinic maintains strict confidentiality of patient data.

All medical information, reports, and communication are treated as confidential in accordance with Indian healthcare privacy practices and applicable data protection laws.

Users also agree not to disclose confidential information obtained through clinic communications.

14. Disclaimer of Warranties

All services provided by VARDHAN DAIGNOSTIC & GASTRO LIVER CLINIC are offered on an “as-is” and “as-available” basis.

The clinic does not guarantee:

  • Continuous availability of digital platforms
  • Accuracy of third-party communication systems
  • Uninterrupted service availability

Medical advice must always be confirmed through direct consultation with qualified medical professionals.

15. Limitation of Liability

To the fullest extent permitted by Indian law, VARDHAN DAIGNOSTIC & GASTRO LIVER CLINIC shall not be liable for:

  • Indirect or consequential damages
  • Communication delays
  • Third-party service disruptions
  • Technical errors beyond reasonable control

Our liability, if any, shall be limited to the value of the services provided.

16. Indemnification

Users agree to indemnify and hold harmless VARDHAN DAIGNOSTIC & GASTRO LIVER CLINIC, its staff, partners, and affiliates from any claims arising due to:

  • Violation of these Terms
  • Misuse of communication systems
  • Submission of false information

17. Governing Law (India)

These Terms & Conditions are governed by the laws of India.

Any disputes shall fall under the jurisdiction of courts located in Pune, Maharashtra.

18. Changes to Terms

VARDHAN DAIGNOSTIC & GASTRO LIVER CLINIC reserves the right to update these Terms & Conditions at any time.

Updated versions will be published on official platforms and will become effective immediately upon publication.

Users are encouraged to review these Terms periodically.

19. Contact Information

For any questions regarding these Terms & Conditions, please contact:

VARDHAN DAIGNOSTIC & GASTRO LIVER CLINIC
Shop number 9,10 Commercial Wing-A
Ground Floor Raviraj Astria Revenue Village
Kondhwa Khurd Haveli
Pune, Maharashtra – 411048, India

Phone: 8888387071
Email: pooja.sudhir.shelke@gmail.com

Our Team

Meet the dedicated professionals behind Vardhan Diagnostic & Gastro Liver Clinic.

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Our Story

At Vardhan Diagnostic & Gastro Liver Clinic, we blend expert care with heartfelt commitment to your health.

A healthcare professional wearing a light blue face mask is preparing to administer a vaccine to a woman wearing a yellow face mask and a blue sleeveless top. They are in an indoor setting, possibly a clinic or medical office, with documents and papers visible in the background.